Pricing · MWCOM
Simple pricing. Built for SA SMEs.
Business internet, VoIP, and automation — priced per user, monthly, no contracts hidden in the fine print.
Business Internet
Modular fibre + LTE. Build the connection your business actually needs — fibre-only or fibre with LTE redundancy.
Fibre Only
Uncapped Openserve fibre, subject to coverage
- 100 Mbps uncapped fibre (Openserve)
- Static IP included
- Business-hours SLA
- 24/7 monitoring
- Install on coverage confirmation
Fibre + LTE Redundant
The starter business package — auto-failover
- 100 Mbps uncapped fibre
- Uncapped LTE failover (R499/mo add-on)
- Automatic switchover if fibre drops
- Static IP on fibre leg
- 99.5% combined uptime target
Higher Speeds / Dedicated
200 Mbps, 500 Mbps, 1 Gbps or leased line
- Symmetric speeds available
- Dedicated fibre / leased line options
- Enhanced SLA (99.9% uptime)
- On-site support
- Dedicated account manager
VoIP Phone Systems
Cloud-based business phone system. CRM integration, call recording, unlimited calls.
Essential
Up to 5 users
- 5 VoIP extensions
- 1 phone number
- Basic IVR / auto-attendant
- Voicemail to email
- Mobile + desktop apps
Professional
5–15 users
- 15 VoIP extensions
- 3 phone numbers
- Call recording
- CRM integration (Zoho, Sage, BizAI)
- Hunt groups + call queues
Enterprise
50+ users / call centre
- Unlimited extensions
- Unlimited call recording
- Advanced call-centre features
- Wallboards + live reporting
- Priority onboarding
WhatsApp & Communication Platform
More than WhatsApp — one platform to run every customer conversation. The official WhatsApp Business API plus a visual flow builder, with email (Microsoft 365, Google Workspace, IMAP) and your social channels in one shared inbox. Powered by BizAI. WhatsApp message fees are billed separately by Meta — connect your own number and set them up inside the system.
Communication Platform
One inbox for WhatsApp, email & social
- Official WhatsApp Business API — verified green-tick sender
- Visual flow builder to design your own WhatsApp conversation flows
- BizAI builds your flow in ~5 min — go live in about 30 min
- Connect email: Microsoft 365, Google Workspace & IMAP
- Connect social channels — Facebook, Instagram & more
- AI-powered responses + shared team inbox
- Connect your own number — self-serve setup, no waiting
- WhatsApp messages billed separately by Meta (set up in-app)
Full Business Automation Suite
Smart CRM, AI Inbox, invoicing, and accounting system integration — one platform for your business operations. All tiers include WhatsApp Business API access; sending messages (+R299/mo) and AI responses (+R299/mo) are add-ons. Voice Valet AI receptionist is sold separately.
Starter
Solo operators + micro-teams
- 3 users
- Smart CRM (core)
- AI Inbox (email + WhatsApp)
- Invoicing
- Accounting system integration (Sage, Xero, Zoho Books)
Growth
Growing SMEs, up to 10 users
- 10 users
- Everything in Starter
- Advanced pipeline + automations
- Lead-capture landing pages
- Priority support
Business
Established businesses, 15+ users
- Unlimited users
- Everything in Growth
- Advanced accounting sync + webhooks
- Custom integrations
- Dedicated account manager
Bundle & save
Bundle and save
Pair business internet with VoIP and automation on one bill. Most customers save 15–20% vs piecing it together from three vendors — and get a single support line.
All prices exclude VAT. No setup fees. Month-to-month on Starter/Professional tiers. Automation Suite tiers include WhatsApp Business API access but exclude message sending (add R299/mo) and AI-powered responses (add R299/mo). Voice Valet AI receptionist is priced separately.