Business Internet South Africa with Fibre + LTE Failover

MWCOM business fibre starts from R999/mo ex VAT (site dependent). Your quote covers the primary connectivity package for your site; installation and equipment terms are confirmed upfront. LTE failover is an optional R499/mo add-on — not included in the base fibre fee by default.

Fiber requires powered equipment and fails during outages. LTE systems have battery backup but limited duration. MWCOM's hybrid approach includes UPS systems and automatic failover to maintain connectivity during power outages.

Yes, we serve rural businesses across all nine provinces using fixed wireless and LTE solutions where fiber isn't available. Our hybrid approach ensures connectivity regardless of location.

Dual-path failure is rare but possible (for example, extended regional outages or power loss affecting all on-site equipment). Higher-tier packages can include multiple LTE carriers and automatic switching between Vodacom, MTN, and Cell C where configured — scope and SLA are quoted per site.

Business customers get priority support with 4-hour response times for Professional packages and 1-hour for Enterprise. Our remote monitoring often identifies and resolves issues before customers notice them.

This depends on your business size and activities. Small businesses (5-10 employees) typically need 100-200 Mbps, medium businesses (10-50 employees) need 200-500 Mbps, and larger enterprises often require 500+ Mbps or dedicated gigabit connections. Consider factors like cloud applications, video conferencing, number of connected devices, and file sharing needs.

A Service Level Agreement (SLA) is a contract that defines the expected level of service — repair targets, support response times, and sometimes credits if those targets are missed. MWCOM SLA terms are quoted per site; we do not publish a blanket uptime guarantee on this page.

Yes, most South African businesses should have a backup connection due to infrastructure challenges, fibre cuts, and power outages. A different connection type (e.g., LTE/5G if your primary is fiber) provides redundancy if one network goes down. For critical operations, automatic failover systems ensure seamless switching between connections.

Installation typically takes 5-10 business days from order confirmation to full activation. This includes site survey (1-2 days), fiber installation if needed (3-5 days), equipment configuration (1 day), and testing (1 day). Existing fiber locations can be activated faster, often within 3-5 days.

MWCOM offers flexible month-to-month contracts for all business internet packages. While we offer discounts for annual commitments, we never lock you into long-term contracts. You're free to upgrade, downgrade, or cancel with 30 days notice.

Yes, we can port your existing landline and VoIP numbers to our system. The porting process typically takes 5-10 business days, and your service continues uninterrupted during the transition. We handle all coordination with your previous provider.

For SMEs using WhatsApp Business API, CRM automations, and VoIP, we recommend primary fibre plus automatic LTE failover with monitored router health. This keeps customer responses, lead routing, and call handling active even when primary links fail during power outages or infrastructure incidents.

For most SA small businesses, uncapped business-grade fibre (not consumer broadband) paired with automatic LTE failover is the best choice. MWCOM business fibre starts from R999/mo for 100 Mbps (site dependent) plus R499/mo LTE failover add-on — essential for VoIP, cloud apps, and WhatsApp business operations.

As of October 2026, MWCOM business fibre starts at R999/mo for 100 Mbps depending on location and site. LTE failover add-on: R499/mo. Typical fibre + failover combo: R1,498/mo ex VAT (location dependent). VoIP Essential from R299/mo (5 extensions, R60/ext ex VAT). Higher speeds (200 Mbps, 500 Mbps, 1 Gbps) and dedicated leased lines are quoted per site. Business internet includes static IPs, business SLA, and support options depending on package.

MWCOM delivers business internet nationally via Openserve, Vumatel, Frogfoot, and MTN wholesale fibre networks, with dedicated pages for Johannesburg, Cape Town, Durban, Pretoria, Sandton and Midrand. Coverage varies by suburb — we run a 24-hour coverage check before quoting, so you know exactly what's available at your address before committing.

Afrihost, Vox, and RSAWEB all primarily serve consumer FTTH (fibre to the home) markets. MWCOM is business-only — our infrastructure, SLAs, and support are optimised for SME operations rather than residential streaming. We also bundle VoIP, WhatsApp automation and Smart CRM via our BizAI software layer, so one vendor delivers connectivity + automation + CRM. Vox is a wholesale partner of ours, not a consumer rival.

Outage protection is available via MWCOM's optional LTE failover add-on (R499/mo excl. VAT) on business fibre from R999/mo for 100 Mbps (site dependent). When configured, the connection automatically switches to LTE if fibre drops — covering fibre cuts, exchange failures, and power outages at on-site equipment.

A leased line is a dedicated fibre connection reserved exclusively for your business, with symmetrical upload/download speeds and enhanced SLA guarantees from the provider. Leased lines start from around R8,000/mo for 100 Mbps symmetric. They're needed for call centres, heavy cloud upload workloads, video conferencing at scale, or businesses where internet downtime costs more than the monthly premium.

Dedicated internet access (DIA) is a business internet connection with bandwidth reserved exclusively for your organisation — not shared with neighbours or other customers. Unlike consumer broadband which is 'best effort' and contended (shared among hundreds of users), dedicated internet guarantees your speed at all times, comes with an SLA, and includes a static IP. In South Africa, DIA is available via fibre leased lines from R3,500/month for 10 Mbps symmetric, up to R8,999/month for 100 Mbps symmetric.

Business fibre in Johannesburg is available at speeds of 100 Mbps, 200 Mbps, 500 Mbps, and 1 Gbps depending on your location and provider. MWCOM delivers 100 Mbps uncapped business fibre from R999/month in areas served by Openserve, Vumatel, and Frogfoot networks across Johannesburg, Sandton, Midrand, and Pretoria. Actual speeds depend on your street-level fibre network — a coverage check confirms what's available at your address.

Most South African businesses need both. Primary business fibre gives you reliable bandwidth for day-to-day operations. 4G/LTE failover automatically takes over if your fibre goes down due to cable cuts, infrastructure faults, or power failures. For businesses that rely on WhatsApp Business API, VoIP calls, or cloud CRM, a fibre outage without failover means lost leads and broken customer service. MWCOM offers business fibre from R999/mo (site dependent) with an LTE failover add-on at R499/mo.