Name: MWCOM
Address: TBD, Johannesburg, Gauteng, XXXX, ZA
Telephone: +27-XX-XXX-XXXX
Price range: R899 - R5000

Question 1

Which fiber providers are available in Sandton?

Accepted Answer

Sandton has excellent fiber coverage from Vumatel, Octotel, Frogfoot, and OpenServe. Availability varies by specific location - Sandton CBD and Morningside have the most comprehensive coverage, while areas like Woodmead and Bryanston are rapidly expanding. We'll check exact availability at your business address.

Question 2

How quickly can you install business internet in Sandton?

Accepted Answer

Typical installation takes 5-10 business days from contract signing. This includes site survey (1-2 days), scheduling (1-2 days), physical installation (2-4 days), and testing (1-2 days). Rush installations can be arranged for urgent requirements in well-covered areas like Sandton CBD.

Question 3

What speeds are available for Sandton businesses?

Accepted Answer

We offer symmetrical fiber speeds from 50Mbps to 1Gbps. Most Sandton businesses choose 100-200Mbps for general operations, while financial services and tech companies in the CBD often opt for 500Mbps-1Gbps for data-intensive applications and large file transfers.

Question 4

How does load shedding protection work?

Accepted Answer

Our load shedding solution includes UPS battery backup that provides 4-8 hours of connectivity during outages. The system automatically switches to battery power in under 10ms (imperceptible to users). For extended protection, we can integrate with your generator system for unlimited uptime.

Question 5

What is your uptime guarantee for Sandton businesses?

Accepted Answer

We provide a 99.9% uptime SLA for all business connections in Sandton. This includes 24/7 proactive monitoring, automatic failover, and 4-hour response time for technical issues. Many Sandton clients report 100% uptime with our load shedding backup solutions.

Question 6

Do you offer dedicated support for Sandton businesses?

Accepted Answer

Yes, all business clients receive priority support with dedicated account managers. Our Johannesburg-based team provides 24/7 phone support, remote troubleshooting, and on-site assistance in Sandton within 4 hours for critical issues.

Question 7

Can I get a static IP address in Sandton?

Accepted Answer

Absolutely. We provide static IP addresses for all business connections at no additional cost. This is essential for hosting servers, VPN access, security systems, and other business applications. Multiple static IPs are available for larger organizations.

Question 8

What are the costs for business internet in Sandton?

Accepted Answer

Pricing varies based on speed and provider. Basic 50Mbps connections start around R1,000/month, while 200Mbps business lines range R1,800-R2,500/month. Enterprise 1Gbps connections are R4,500-R6,000/month. Load shedding backup systems add R500-R1,500/month depending on capacity. Contact us for a customized quote.

Question 9

Is fiber internet in Sandton affected by load shedding?

Accepted Answer

Fiber infrastructure itself is not affected by load shedding, but your router and network equipment require power. Without backup power, you'll lose connectivity during outages. Our load shedding protection packages ensure continuous operation throughout all stages of load shedding.

Question 10

Can you migrate our existing business internet to fiber?

Accepted Answer

Yes, we handle seamless migrations from ADSL, LTE, or other connections to fiber. We coordinate installation to minimize downtime, provide temporary backup connectivity if needed, and can run both services in parallel during transition. Most Sandton migrations complete with zero business disruption.

Business Internet Sandton with Load Shedding Protection

Enterprise Connectivity Built for Sandton

Load Shedding Protection

Fiber Speeds

99.9% SLA

Rapid Deployment

Premium Fiber Providers in Sandton

Vumatel

Octotel

Frogfoot

OpenServe

From Quote to Connected in Days

Site Survey & Quote

Contract & Scheduling

Fiber Installation

Testing & Handover

Sandton Law Firm

Extensive Coverage Across Sandton

Serving Sandton's Premier Business Districts

Frequently Asked Questions

Ready to Upgrade Your Sandton Office Connectivity?